Privacy Policy

1. Data protection at a glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. For detailed information on data protection, please refer to our privacy policy, which is listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the „Information on the Data Controller“ section of this privacy policy.

How do we collect your data?

Your data is collected, firstly, by you providing it to us. This can include, for example, data that you enter into a contact form.

Other data is collected automatically or with your consent when you visit the website using our IT systems. This primarily concerns technical data (e.g. internet browser, operating system or time of page access). The collection of this data occurs automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour. Where contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other order requests.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can withdraw this consent at any time with future effect. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. In addition, you have a right to complain to the relevant supervisory authority.

You can contact us at any time regarding this and other data protection matters.

Analysis tools and third-party tools

Your browsing behaviour may be statistically analysed when visiting this website. This is primarily done using so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

Raidboxes

The provider is Raidboxes GmbH, Hafenstr. 32, 48153 Münster (hereinafter referred to as Raidboxes). When you visit our website, Raidboxes collects various log files, including your IP addresses.

You can find details in the Raidboxes privacy policy: https://raidboxes.io/legal/privacy/.

The use of Raidboxes is based on Art. 6(1)(f) of the GDPR. We have a legitimate interest in presenting our website as reliably as possible. Where appropriate consent has been requested, processing is exclusively based on Art. 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information in the user's terminal device (e.g., for device fingerprinting) within the meaning of the TDDDG. The consent can be withdrawn at any time.

Order processing

We have concluded a contract for contract processing (AVV) for the use of the above-mentioned service. This is a legally required contract from a data protection perspective, which ensures that the personal data of our website visitors are processed only according to our instructions and in compliance with GDPR.

3. General Information and Mandatory Disclosures

Privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data will be collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that the transmission of data on the internet (e.g. during email communication) may be subject to security vulnerabilities. It is not possible to protect data completely from access by third parties.

Notice regarding the responsible body

The data controller for the processing of data on this website is:

Graf + Klett GmbH
Alb Street 50
72525 Münsingen-Auingen

Telephone: (+49) 7381 18296-0
E-Mail: info@tiefbohren-graf-klett.de

The controller is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage duration

Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you exercise a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted, provided we have no other legally permissible grounds for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur after these grounds no longer apply.

General information on the legal bases for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TDDDG. Consent can be revoked at any time. If your data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfil a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Recipients of personal data

As part of our business operations, we work with various external parties. This sometimes requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR in the disclosure, or if another legal basis permits the data transfer. When using contract processors, we only pass on our customers' personal data on the basis of a valid contract for contract processing. In the event of joint processing, a contract for joint processing is concluded.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke consent that has already been given at any time. The lawfulness of the data processing carried out up to the point of revocation shall remain unaffected by the revocation.

Right to object to data processing in specific situations and to direct marketing (Article 21 GDPR)

Where data processing is based on Art. 6 (1) (e) or (f) of the GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims (objection according to Art. 21 (1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing purposes; this also applies to profiling, insofar as it is related to such direct marketing. If you object, your personal data will no longer be processed for the purposes of direct marketing (objection pursuant to Art. 21(2) GDPR).

Right of complaint to the competent supervisory authority

In the event of infringements of the GDPR, data subjects shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to complain shall be without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to receive the data that we process automatically based on your consent or the performance of a contract, in a common, machine-readable format, for yourself or for a third party. If you request the direct transfer of data to another controller, this will only be done if it is technically feasible.

Information, rectification, and erasure

Under the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing, and, where applicable, a right to correction or deletion of this data. You can contact us at any time for this purpose, as well as for further questions on the subject of personal data.

Right to restrict processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we will generally need time to verify it. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you can, instead of requesting its erasure, request a restriction on its processing.
  • If we no longer need your personal data, but you require it for the establishment, exercise or defence of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
  • If you have lodged an objection under Article 21(1) of the GDPR, a balancing of your interests and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from its storage – only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or of a Member State.

SSL or TLS encryption

This website uses SSL or TLS encryption for security reasons and to protect the transfer of confidential content, such as orders or enquiries you send to us as the site operator. You can recognise an encrypted connection by the address bar of your browser changing from „http://“ to „https://“ and by the padlock symbol in your browser bar.

When SSL or TLS encryption is enabled, the data you send us cannot be read by third parties.

4. Data collection on this website

Biscuits

Our websites use what are known as „cookies“. Cookies are small data packets and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

Cookies can come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain third-party services within websites (e.g. cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or video playback). Other cookies can be used for analysing user behaviour or for advertising purposes.

Cookies that are necessary for the electronic communication process, for the provision of certain functions desired by you (e.g. for the shopping basket function) or for the optimisation of the website (e.g. cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically flawless and optimised provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, processing will be carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and Section 25(1) TDDDG); consent can be revoked at any time.

You can set up your browser to inform you about the setting of cookies and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies for specific cases or generally, and to activate the automatic deletion of cookies when closing the browser. The functionality of this website may be restricted when cookies are deactivated.

Should further cookies and services be used on this website, you can find this information in this privacy policy.

Consent with Borlabs Cookie

Our website uses Borlabs Cookie's consent technology to obtain your consent for the storage of certain cookies in your browser or for the use of certain technologies, and to document this in compliance with data protection regulations. The provider of this technology is Borlabs GmbH, Hamburger Str. 11, 22083 Hamburg (hereinafter Borlabs).

When you enter our website, a Borlabs cookie will be saved in your browser in which your consents or the revocation of these consents are stored. This data is not passed on to the provider of Borlabs Cookie.

The data collected is stored until you request its deletion or delete the Borlabs cookie yourself, or the purpose for data storage ceases to apply. Mandatory legal retention periods remain unaffected. Further details on the data processing by Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

The use of Borlabs Cookie Consent technology is implemented to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide, will be stored by us for the purpose of processing your enquiry and in case of follow-up questions. We will not pass on this data without your consent.

The processing of this data is carried out on the basis of Article 6(1)(b) of the GDPR, provided that your request relates to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR) if this has been requested; consent can be withdrawn at any time.

The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to storage, or the purpose for data storage ceases to apply (e.g. after your request has been fully processed). Mandatory legal provisions, particularly retention periods, remain unaffected.

Enquiries by e-mail, telephone or fax

If you contact us by email, telephone or fax, your request, including all personal data arising from it (name, request), will be stored and processed by us for the purpose of handling your query. We will not pass on this data without your consent.

The processing of this data is carried out on the basis of Article 6(1)(b) of the GDPR, provided that your request relates to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR) if this has been requested; consent can be withdrawn at any time.

The data you send us via contact requests will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage ceases to apply (e.g. after your request has been fully processed). Mandatory legal provisions – particularly statutory retention periods – remain unaffected by this.

5. Analysis Tools and Advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The Google Tag Manager is a tool that allows us to integrate tracking or statistics tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, store cookies, or perform independent analyses. It merely serves to manage and deploy the tools integrated through it. However, the Google Tag Manager records your IP address, which may also be transmitted to Google's parent company in the United States.

The Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and management of various tools on their website. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as consent includes the storage of cookies or access to information in the user's terminal device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be withdrawn at any time.

The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the USA, intended to ensure compliance with European data protection standards for data processing in the USA. Any company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider via the following link: https://www.dataprivacyframework.gov/participant/5780.

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics allows the website operator to analyse the behaviour of website visitors. The website operator receives various usage data, such as page views, time spent on site, operating systems used, and the user's origin. This data is assigned to the respective end device of the user. No assignment to a user ID is made.

Furthermore, Google Analytics allows us to record, among other things, your mouse and scroll movements and clicks. Google Analytics also uses various modelling approaches to supplement the data collected and employs machine learning technologies for data analysis.

Google Analytics uses technologies that enable user recognition for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. Consent can be withdrawn at any time.

Data transfers to the USA are based on the EU Commission's Standard Contractual Clauses. For details, see here: https://business.safety.google/adscontrollerterms/sccs/.

The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the USA, intended to ensure compliance with European data protection standards for data processing in the USA. Any company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider via the following link: https://www.dataprivacyframework.gov/participant/5780.

IP anonymisation

Google Analytics IP anonymisation is enabled. This means that your IP address will be truncated by Google within any member states of the European Union or other signatory states to the Agreement on the European Economic Area before being transmitted to the US. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage to the website operator. The IP address transmitted from your browser via Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

For more information on how user data is handled by Google Analytics, please see Google's Privacy Policy. https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have concluded a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.

6. Plugins and Tools

YouTube

This website embeds videos from the YouTube website. The operator of the website is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our websites where YouTube is embedded, a connection is established with YouTube's servers. This tells the YouTube server which of our pages you have visited.

Furthermore, YouTube may store various cookies on your device or use similar technologies for recognition (e.g., device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness, and prevent fraud attempts. Furthermore, the collected data is processed within the Google advertising network.

Wenn du in deinem YouTube-Account angemeldet bist, erlaubst du YouTube, dein Surfverhalten direkt mit deinem persönlichen Profil zu verknüpfen. Du kannst dies verhindern, indem du dich von deinem YouTube-Account abmeldest.

The use of YouTube is for the purpose of presenting our online offerings in an engaging way. This represents a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as consent includes the storage of cookies or access to information on the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

For more information on how user data is handled, please see YouTube's Privacy Policy at: https://policies.google.com/privacy?hl=de.

The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the USA, intended to ensure compliance with European data protection standards for data processing in the USA. Any company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider via the following link: https://www.dataprivacyframework.gov/participant/5780.

Google Maps

This website uses the Google Maps service. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland. Using this service, we can embed map material on our website.

To use the features of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. If Google Maps is activated, Google may use Google Fonts for the purpose of a uniform font display. When you call up Google Maps, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

The use of Google Maps is for the purpose of presenting our online services attractively and for easy locating of places specified on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If corresponding consent has been requested, the processing will be carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g., device fingerprinting) within the meaning of the TDDDG. The consent can be withdrawn at any time.

Data transfers to the USA are based on the EU Commission's Standard Contractual Clauses. For details, see here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

For more information on how user data is handled, please see Google's Privacy Policy. https://policies.google.com/privacy?hl=de.

The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the USA, intended to ensure compliance with European data protection standards for data processing in the USA. Any company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider via the following link: https://www.dataprivacyframework.gov/participant/5780.